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Light ‘N Leisure Online Return Merchandise Authorization (RMA) Form
Please complete the form below for all online order returns. All like-new (uninstalled in original packaging) merchandise may be returned for a refund to the original form of payment less our shipping and handling within 30 days of pickup or delivery. All returns must be in as-new condition, properly packaged in original packaging with all parts and manuals also properly packaged in original condition. If a returned item is determined not to be in “like-new” condition, it will be subject to additional fees being deducted from the credit or the credit may be denied completely. Any missing parts or damaged packaging will be subject to a $50 service fee.
*Defective items are replaced by the manufacturer at no charge; glass and parts can be shipped direct to your home or complete fixtures may be exchanged at a local showroom. Please visit Parts Request Form to request a part; for exchange please visit your local showroom with your item to expedite the process.