Light 'n Leisure
Welcome to “The Purple Buildings”. With three showrooms in Boston for over 38 years this is far more than a web site. We've combined the power of the web with the power of the purple people to bring you the best lighting experience on earth.
For prices on the best brands at the best prices in lighting and ceiling fans, email us at iwantosave@lightnleisure.com
Policies
At Light'n Leisure we offer you Brand name lighting and ceiling fans at great prices. In that light (no pun intended) we ship most
items free. *Sales tax is only charged to orders being shipped to Massachusetts.
Shipping and Handling
We can only ship to the 48 US contiguous states.
We pay the shipping on all orders over $100.00 that can be shipped standard
UPS or FEDEX ground. "Over size" and common carrier truck shipments may incur an additional shipping charge. You will be notified of
any additional charges prior to the shipment of your order. Shipping charges incurred due to incorrect address, zip code, or the
refusal of an item will be charged back to the customer. We can not ship to PO Box locations.
Replace a Defective Item
We work very hard to insure we only ship to you merchandise that is constructed and packaged to the highest quality industry standards.
All items are first run brand names shipped factory packed. However in rare cases there may be damage during transit or a manufacturing
defect so please inspect all items upon receipt. In the event there is a damage please contact us at
danvers@lightnleisure.com
or 978-762-7510 within 10 days of receipt of your order. Provide us with your name, date of
receipt and order number. If the merchandise has been visibly damaged in transit please note the damage when signing for the receipt of
the product or report the damage to the carrier with-in 24 hours of receipt.
Return an Item
In order for us to be able to give the best prices on the best brands in lighting and ceiling fans, we can not issue refunds. If for any
reason you are not completely satisfied with your purchase, you may return it to us with in 30 days of receipt for a merchandise
credit or a Light'n Leisure gift card. All special orders will have a 20% re-stock fee*. All items must be shipped back pre-paid
and insured to our distribution center, packed with the original packaging, in the original carton. Contact us at
danvers@lightnleisure.com
or 978-762-7510 to receive an RMA (return merchandise authorization). Items returned to us
without an RMA will not be accepted. Write the RMA on a blank piece of paper and attach it securely to the outside of the carton.
Complete the returns form and pack it inside the carton. We will issue a merchandise credit or Light n Leisure gift card for the original
purchase price*. Due to circumstances beyond our control certain items are a final sale and can not be returned. Please see the list
of final sale items. We will not accept or authorize a return for merchandise that has been installed, altered, or used in any way.
Cancellations and Changes
We understand the need for cancellations and changes to your order. Please contact us at
danvers@lightnleisure.com
or 978-762-7510. We will make every effort to handle these with the same speed and efficiency
as we handled your original order. Please understand that once your order has been shipped or is in the process of shipping from one of
our suppliers it can not be cancelled. Please do not refuse delivery of the item. In order for us to process your return properly please
follow the procedures to return an item.
Final Sale Items
Custom orders
Parts
Glass replacements
Fan rods and switches
Billing Policies
In order to offer the best prices on lighting and ceiling fans we offer MC and Visa as the only accepted forms of payment. All items that
will be available for shipment to you within thirty days of date of purchase will be charged to your credit card at time of purchase. All
special orders will be charged a non-refundable 50% deposit at time of purchase with the balance to be billed when the merchandise has
become available for shipment with-in 30 days. Upon inspection of returned goods a merchandise credit or Light'n Leisure gift card will be
issued.
Delivery Information
In order to offer practically the entire universe of brand name lighting and ceiling fans we ship from multiple distribution centers.
Orders for multiple items placed at the same time might arrive at different times. We ship all orders as quickly and efficiently as
possible. After credit approval most orders are shipped with-in three business days and will arrive from 1 to 10 business days after
shipment depending on your location.
Custom Freight Options
Due to the nature of lighting some items can not be shipped UPS or Fedx ground. In this instance common carrier truckers are a dependable
and economical way to deliver your product in 2 - 3 weeks. Deliveries are made Mon. - Fri. daytime hours to curbside or driveway only. If
you need lift gate or other special delivery services contact us at
danvers@lightnleisure.com
or 978-762-7510. A representative from the common carrier trucking company will contact you to
arrange a delivery appointment. Extra charges may apply to common carrier truck shipments and you will be notified of these prior to
shipping. Express delivery is available on most items; contact us for the details of availability and price.
Security Policy
To make certain your shopping experience at Light n Leisure is safe and secure, we have established procedures and policies to protect
your privacy and provide secure online ordering. The transfer of sensitive information between you and Light n Leisure is protected by
the highest standard of encryption technology available on the Internet. Public/private key cryptography enables the creation of a secure
dialog between your browser and the secure server. Light'n Leisure operates with state-of-the-art transaction and encryption technology
called Secure Sockets Layer (SSL). Once you enter the Purchase process, your connection to our server becomes secure. To confirm this,
look at the lower left-hand corner of your browser window. If you see an unbroken key of a closed lock (depending on your browser) you can
be sure that your information is secure. You can also check by looking at the URL line on your browser. When you enter the secure area
of Light'n Leisure the first character of the site address will change form "http" to "
https." Some versions of browsers and some firewalls don't permit communication even though the server
is secure. If for some reason you are unable to connect to our secure server or would rather complete your order by phone, please call us
at 978-762-7510. Before your personal information is transmitted, your browser will make a positive
identification that communication is being conducted with our secure server. This "authentication" ensures that the transaction will be
process securely, from the beginning to the end of the Purchase process. Only on authentication of a secure connection to
LightnLeisure.com will your order be processed online.
Privacy Notice - Effective 1/1/2000
The Information We Collect
This notice applies to all information collected or submitted on the Light'n Leisure website. On some pages, you can order products, make
requests, and register to receive materials. The types of personal information collected at these pages are: Name, Address, Email
address, Phone number, Credit/Debit Card Information.
The Way We Use Information
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with
outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing
an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent
necessary to complete that order. We use return email addresses to answer the email we receive. Such addresses are not used for any other
purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to
share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, but we
would not disclose anything that could be used to identify those individuals. Finally, we never use or share the personally identifiable
information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or
otherwise prohibit such unrelated uses.
Our Commitment To Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate
physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
Our Commitment To Children's Privacy
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website
from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.
How You Can Access Or Correct Your Information
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error. To protect
your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
